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      Arqiva

      Engaged employer

      Arqiva reviews

      Changing and welcoming, - Architect Arqiva Employee Review

      5.0
      27 Oct 2025
      Architect
      Recommend
      CEO approval
      Business outlook

      Pros

      Arqiva has been so welcoming, the people are really friendly and the culture is pretty positive overall. There's a real desire to shift the business and make it fit from the future. The CEO and CTO care about their employees. I'm very pleased I joined the company despite the challenge.

      Cons

      It's a company that's changing, so things aren't comfortable for everyone, so there's challenges that come with that. Some people have some difficulty with the change and are focused on problems rather than solutions, but largely everyone is working together. The biggest frustration is probably the hyper restrictive IT/security policies. You quickly learn that productivity you experienced before isn't going to be the same because things are so locked down. Finally, the answer to bad processes isn't more processes.

      avatar
      Arqiva Response
      8mo
      Thank you for sharing your thoughtful reflections. We're really pleased to hear that you've felt welcomed and supported since joining Arqiva, and that our culture and leadership have made a positive impression. We also appreciate your honesty about the challenges. Due to the nature of the work we do and our responsibility for critical national infrastructure, our security protocols do need to be exceptionally tight. We are committed to making it easier for our colleagues to do great work without compromising on what keeps us secure. We have, however, implemented many tools and resources that address some of your other comments such as, breaking down barriers to execution, ensuring clearer accountabilities, and introducing initiatives to support faster decision making. We recognise that it may take time for everyone across the business to feel the full benefit. Thank you once again for your feedback. If you have any further thoughts or suggestions, please don’t hesitate to reach out to talent@arqiva.com.

      Explore other reviews about Arqiva

      3.0
      28 Nov 2016
      Executive assistant/office manager
      Recommend
      CEO approval
      Business outlook

      Pros

      People at the DC office were great. The people from the UK that I engaged with were good to deal with. I immensely enjoyed planning the office Christmas party and researching and selecting the new office space after the restructure of the DC office.

      Cons

      Aspects of communication from the corporate office in the UK. During the restructure of the US operations in 2012, they wasted a lot of money on retaining employees and not having them produce.

      1.0
      18 Jun 2026
      Engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Some genuinely talented and committed colleagues who try to make the best of a difficult environment. Hybrid working is a positive, though it doesn’t compensate for the wider issues.

      Cons

      Pump and dump mentality with personnel. Leadership at L2 and L3 levels is consistently weak, with decisions often driven by personal relationships rather than capability. This creates an environment where nepotism is hard to ignore and undermines trust across teams. Lack of ownership is a recurring theme. Problems and risks are frequently passed around rather than addressed, leading to slow progress and repeated failures. The “Have Your Say” programme has delivered very little, despite repeated promises of change. Feedback is collected but rarely acted upon, which has eroded confidence in the process. Internal development is almost non‑existent. Training budgets are minimal, career pathways are unclear, and the default approach is to hire externally rather than develop internal talent. This leaves teams feeling undervalued and limits progression opportunities. Management communication is inconsistent, and strategic direction often changes without explanation, creating confusion and frustration.

      2
      avatar
      Arqiva Response
      13h
      Thank you for taking the time to share your experience. We're pleased to hear that you've worked alongside talented and committed colleagues and that our hybrid working approach has had a positive impact. We're sorry to read that your overall experience has not met your expectations. Creating an environment where people feel valued, heard and able to grow their careers is extremely important to us. We continue to invest in developing our managers and leaders through frameworks such as the Line Manager Expectations and Leadership Standards, we are strengthening our decision making capabilities and improving how we communicate priorities and change. In addition to this, over the last 24 months, across the business, we have seen over 270 career moves and we have also launched our Career Framework which is a tool that will guide colleagues on the skills and knowledge necessary for success in their current and future roles. We also take colleague feedback seriously and have delivered initiatives and guidance to support with action taking, shifting our overall engagement score up by 6 points over the past 18 months, however we appreciate that change is not always felt quickly, and we're continuing to focus on translating feedback into meaningful actions and communicating progress more clearly. Thank you again for sharing your perspective. Feedback such as this helps us better understand where we need to improve and where we should continue to focus our efforts to enhance the colleague experience. If you have any further thoughts, please don’t hesitate to reach out to talent@arqiva.com.
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