21 Sept 2017
Appreciation Insurance & Financial Services Response
8yThank you for your feedback. Our agents sell the best products because we only contract with the top carriers in the industry who offer the most beneficial products for our clients.
As is common in the industry for License Only Agents (“LOA”), the carriers pay commissions to the company which then flow through the company and directly to the agents. There is nothing unlawful or unusual about this practice.
As is standard in the industry, the Independent Agent Agreement clearly states that Appreciation Financial reserves the right to withhold commissions in the event of chargebacks, cancellations, and other circumstances where the agent owes the company money. Again, this is not only standard, it a common way for a company to protect itself from financial penalty when an agent receives a charge back. Commissions are not withheld for any unlawful reason, that would be unethical.
Our commission schedule and payment process is clearly written, transparent, and posted on our back-office platform, to which all our agents have access. It is included in the Independent Agent Agreement that must be signed before an agent can begin working with our Company, and explained in detail in the Learning Management System training.
Claims that “Appreciation Financial management at one point withheld commissions, refused to pay what had been agreed to and earned per contract, admitted to no wrong doing (sic) and then asked for leniency and arbitration when taken to court,” is a patently false accusation amounting to libel.
All dispute resolution provisions, including arbitration, are clearly set forth in the Agreement, of which, thankfully, Appreciation has never had a reason to use.
We are the national leader for retirement and financial planning in our industry. Our main goal is to help people MAKE and SAVE money, which includes both our clients and our agents.
Please let us know if you have any other questions. We wish you the best in the future.