Loving all these fake- positive reviews ! Says it all when you need to do this as a business. - Store Manager Ann Summers Employee Review

1.0
23 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Staff discount Pension scheme Bonus to Target - when is sensible not a stupid % increase. People - some talented great staff ( your long standing managers are amazing so maybe see how they are feeling once in a while) Pay if your management is actually quite good if your external coming into the business. Nice product , fun atmosphere in stores , literally people make this company staff on the ground are great they just need training and support.

Cons

Where do you start.....the feedback from anyone is always negative and I find it funny that suddenly on here they are all these positive reviews which they have clearly asked people to write because the truth is so bad and people always write how awful they are. I am not going to list everything that is wrong here but simply give you my honest feeling about how things really are. I worked in the London Region. And worked really hard even though hard work here fails to get noticed. You can run yourself into the ground and you won't get any thanks. London as a region isn't being run well and there are a lot of unhappy people. A lot of bad decisions have been made in this region and people have been promoted & put in roles they shouldn't have been and good decent people have been pushed out because they have been honest about how they feel about how things are. The minute you say anything about the way london is run and the behaviour you see from certain people you might as well leave. Literally all of us who have complained have ended up going. They don't listen at all falls on deaf ears is just swept under the carpet like nothing has been said & life goes on and they carry on doing the same things. This isn't a company that cares about you when you work here. So just don't put yourself through the stress and upset of working here it really isn't worth it. They do the same things get the same result the best thing you can do you for London is get a new senior management team who don't stand outside on store visits when they bother to turn up & talking about other managers and smoking all the time and get people who actually bring some value to your business!

avatar
Ann Summers Response
8y
Hello and thank you for taking the time to leave a review. We are upset to hear that your experience of previously working as a Store Manager with Ann Summers was not the positive experience we expect. We really appreciate your feedback and we would like you to know that your review has been acknowledged by Ann Summers HO. Thank you for mentioning our colleague benefits and fun working atmosphere; we want nothing more than for our colleagues to enjoy working for Ann Summers and share in the success that they have helped us to create. After all, if you are going to work for a living it may aswell be doing something you love! With regards to the other points you have mentioned, we would like to offer the following reassurance to you: Our brand is built on a solid foundation of strong women, strong morals and girl power. Being a unique business, we like to do things the Ann Summers Way. We use the attitudes and behaviours that inspire us to define how we treat everyone we encounter, remind us of the people we want to be and remind us of the company we want to become. We live this in everything we do. We are fully committed to ensuring that no colleague is treated less favourably than another and feel respected and valued always. Every employee has the right to be treated with dignity and respect and we make every effort to provide a fun and empowering working environment. Our employees are made aware of the provisions through which they can immediately raise any concerns they have, in complete confidence. Confidentiality is of the highest importance to us here at Ann Summers and we stress the need for this across all levels of the company. However, we acknowledge your feedback and will be sure to communicate this to the appropriate management. Once again, thank you for taking the time to write a review. We want our colleagues to receive only the very best, and every review helps us to constantly learn and improve as an employer. We wish you all the best in your future endeavours. Team AS.

Explore other reviews about Ann Summers

5.0
16 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Great family to work with

Cons

More weekend shifts to work

5.0
1 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Good culture and team work

Cons

High demand and fast pace

See reviews by: Helpful|Rating|Date|All