The company is extremely disorganized at every level. There’s no clear structure or handoff between Sales, Marketing, and Customer Success, which causes duplicated work, confusion, and inconsistent communication. Salesforce is used, but it’s set up very poorly — no established nomenclature system, no data hygiene standards, and frequent duplicate accounts. Reports are unreliable because data entry practices vary widely across teams.
Management does not take constructive feedback well. When employees offer thoughtful suggestions or point out inefficiencies, the response is often defensive rather than open or solution-oriented. This creates a culture where problems persist instead of being addressed.
To make matters worse, when I submitted a professional two-week notice to allow for a smooth transition, the company chose to end my employment immediately rather than honoring that notice period. While this might be legally permissible, it reflects poorly on how leadership values professionalism and goodwill.