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American Security Systems

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Customer service - Customer Service Representative American Security Systems Employee Review

1.0
26 Jan 2019
Recommend
CEO approval
Business outlook

Pros

5 day work week...holidays closed

Cons

You are talked to and treated poorly. Unprofessional. Everyone knows your salary. Company is not doing well and can barely pay their bills. Lots of layoffs offs. Lies often told. No training is provided as a new hire and the work piled on is ridiculous.

Explore other reviews about American Security Systems

5.0
23 May 2016
Recommend
CEO approval
Business outlook

Pros

Family orientated laid back but serious hard working environment with many people with years of experience.

Cons

None what so ever, they will have your back if you talk them.

2.0
14 Mar 2013
Recommend
CEO approval
Business outlook

Pros

Flexible at times, paid overtime, decent amount of days off allowed, access to best equipment in industry. Had benefits but never got to use them becus office is so disorganized.

Cons

There is no customer service (customers have complained a lot in past) and I frequently have been caught in a circle of lies btwn customers and middle management. In fact, I have been lied to, discriminated against based on race, and manipulated. Under new management and hoping but few people have remained and management may stay the same unless specific people are kicked out or supervised properly.

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