Good benefits and flexible work culture - Customer Service Executive Alpha Iota Employee Review

- Work from home opportunity - Great management team - Clear expectation on tasks - People-oriented culture - Focuses on growth and well-being of employees - Healthy environment with nice colleagues

- Not as much bonding activities but understandable due to work nature, overall good teammates to work with

1. Remote Work Flexibility The company has a fully remote set up which is great for both the employees and their family and they can manage their time and tasks effectively. 2. Comprehensive Benefits Package All employees are offered quite a lot of benefits, such as Annual Health Check Allowance, Flexi Claims and Outpatient Medical Claims, and as well Quarterly Team Engagement Activity. 3. Supportive Team Environment Collaboration and support are the vehicles of teamwork here, and it is evident in the way employees interact and supports each other, thus leading to a positive work culture. 4. Opportunities for Growth Providing the growth of the career throught the help from the mentors and regular feedback.

1. Limited Public Holidays Compared to other regions, there are fewer public holidays, which can affect rest periods. 2. Lack of Home Office Support The company does not provide home office allowances, such as laptops or internet subsidies, which can be challenging for remote employees.