Comfortable....until Gateway left, and Emachines came in - Customer Support Specialist Alorica Employee Review

3.0
8 Aug 2013
Recommend
CEO approval
Business outlook

Pros

A polite and sincere environment were harbored.

Cons

The practices and constant need to sell products as a technical support agent were rediculous.

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2.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

You get to work from home.

Cons

Low pay , bonuses not paid on time, no raises, micro managed constantly, lay offs or reduced hours at any time. No proper training. Metric based. They don’t care about or or the customer.

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