Flexible hours
Premium pay during busy seasons
Great tech support
Great agent support
Wonderful coworkers
I absolutely love this job. I'm so fortunate to be able to work from home in this capacity.
Cons
Random evaluations
Unstable work requirements
Work hours availability
Excellent coworkers, great bonus structure, loved the project I was assigned.
Cons
Miromanaged by trainer, for the entire time I worked this project. Said trainer had no qualms about dressing people down in front of whole floor, loud enough for clients to hear while on calls!