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      Alorica

      Engaged employer

      Alorica reviews

      Timely pay but high stress and poor management - Customer Service Representative Alorica Employee Review

      2.0
      23 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Salary was always paid on time. High-pressure environment that pushes you to grow and adapt.

      Cons

      Forced to do unpaid OT as a team to make up for a DSAT survey. Managers are angry and willing to humiliate you in front of everyone. I didn't stay for long because the compensation is not worth the level of stress they put you under.

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      1.0
      2 Jul 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote flexibility, mobility within the company

      Cons

      horrible work environment, not always given the ability to do the things expected of you, team support wouldn't listen to provided requests, can get ghosted if you end up with too many tech problems with THEIR equipment

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