The AIReS Experience - Client Service Manager Aires Employee Review

The good truly outweighs the bad. They are pretty flexible to make sure you have a good work/ life balance. Summers are busy, but that's expected in this industry. If are looking to just ride a clock Monday- Friday 8-5pm then this is not the place for you. You stay busy. I'm not aware of them ever having a layoff, so that speaks volumes about leadership.

I wish the heath insurance package was better/ cheaper and they provided tuition assistance, but other that's all I can think of. I also wish we received pay increases were more in line with inflation, but at least we received one.

- Hybrid work culture - There were some genuine good people I worked with here

Worst IT department I have ever worked at. Weak leadership that flat out ignored concerns that were brought up and only sought to place blame instead of correcting problems when something went wrong that they were warned about multiple times. This contributed to their mindset of making every little thing "urgent" - even when it wasn't, or when other employees didn't follow proper procedures they wanted it done anyway. Toxic environment with extremely poor communication and dishonesty. Micromanagers who lied and manipulated information, constantly covering up their incompetence and inability to manage others - with an extreme lack of accountability and integrity. Would tell people to get certifications and then never empower or promote employees who got them. Just got shoveled more work onto their plates without proper training on an already small staff while they never lifted a finger to help out or defend their teams when needed. Refused to enforce established policies and instead bowed down to other managers/directors who had no business sticking their nose in IT department operations - most of whom had subordinates who could barely use a computer correctly or follow directions, then cried like a toddler until they got their way.