Does Air Charter Service pay their employees well?

According to anonymously submitted Glassdoor reviews, Air Charter Service employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Air Charter Service. This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Air Charter Service?

57% of Air Charter Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Air Charter Service 2.0 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Air Charter Service?

Broker (16) , Account Manager (4) , Marketing (4) , Private Jet Consultant (4) , Trainee Broker (4) , Air Charter Broker (3) , Cargo Charter Broker (3) , Junior Broker (3) , Manager (3) , Private Jet Broker Trainee (3) , Sales (3) , Air Cargo Broker (2) , Charter Consultant (2) , Charter Sales (2) , Consultant (2)

What are the pros of working at Air Charter Service according to real employee reviews?

"The people are great the industry is great" ((in 12 reviews)); "Excellent training" ((in 10 reviews)); "The job is very demanding and the company provides you with a large amount of PTO and additional benefits." ((in 8 reviews)); "Modern office with a nice feel to it." ((in 7 reviews)); "The chances for personal development are great and the management will always support it." ((in 7 reviews))

What are the cons of working at Air Charter Service according to real employee reviews?

"No work life balance here" ((in 8 reviews)); "You will hear your managers and colleagues make jokes and remarks about how easy it is for them to fire people at this company and Switzerland." ((in 5 reviews)); "pay is low for the amount of wrok" ((in 5 reviews)); "salary is not great." ((in 3 reviews)); "Toxic culture: Typical, old" ((in 3 reviews))

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Air Charter Service

Air Charter Service reviews

Genuinely the best work environment I've experienced in my career - Head of CRM Air Charter Service Employee Review

5.0

24 Oct 2025

Head of crm

Recommend

CEO approval

Business outlook

Pros

Fantastic people, Diversity and Inclusion, Collaborative environment, Global Presence with Local expertise and great perks: London office has free onsite gym and classes; onsite canteen with free breakfast and lunch; regular Friday drinks + Summer and Christmas parties.

Cons

For Non-sales functions there is no structured objective process or associated bonus scheme that allows individual high performers to get rewarded, however the pay is fair and the overall perks and environment go some way to compensate for this.

Air Charter Service Response

8mo

Thank you for your feedback, agree we work with so many fantastic people. Not sure if you are aware there is a non-sales bonus which historically has always been linked to tenure (which is an important quality for us), however we are rebalancing this so it will take into account performance. In relation to your structure and process observation, can I ask that you discuss this with your manager so we can further explore your feedback.

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5.0

18 Dec 2025

Trainee broker

Recommend

CEO approval

Business outlook

Pros

PTO and bunch of company events

Cons

On call 24/7 no matter what

Air Charter Service Response

5mo

We do know that ACS is not 9-5, and we do make everyone aware of this. There are support functions like on call and ops to assist with the out of hours work. In addition to the ways out of hours can be supported, we do recognize the hard work through generous PTO and invest heavily in our people including the events. Thank you for your feedback. Katie Ivie, Group HRD

3.0

9 Jun 2026

Junior broker

Recommend

CEO approval

Business outlook

Pros

great benefits and perks investment in training

Cons

very poor work life balance high stress

Air Charter Service Response

It is definitely not a 9-5 role, hopefully this was made clear to you in the interview process and sales can be high stress. However, we try to balance that with time back and above industry benefits. If you believe the role is not reflective of what you thought during the recruitment process please do discuss with either your Director or a member of HR. Thanks Katie

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Jobs at Air Charter Service

Business Development Intern

Entry-Level Private Jet Charter Sales Consultant (Long Island)

Entry-Level Private Jet Sales Consultant (San Jose)

Entry-level Private Jet Charter Sales Consultant (West Los Angeles)

In-House Senior Legal Counsel (On-Site, Long Island)

Uniondale, NY

US$200K - US$220K /yr

(Employer provided)

View job

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Air Charter Service reviews Air Charter Service Head of CRM reviews Air Charter Service review

Air Charter Service

Genuinely the best work environment I've experienced in my career - Head of CRM Air Charter Service Employee Review

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