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      Agoda

      Engaged employer

      Agoda reviews

      Good work environtment - Customer Experience Specialist Agoda Employee Review

      4.0
      22 Jun 2025
      Customer experience specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      The work environment is positive and supportive. Supervisors and managers are very helpful and encouraging, and there are adequate opportunities for career progression.

      Cons

      the average salary is relatively low for this field and for Malaysia.

      Explore other reviews about Agoda

      5.0
      13 Feb 2026
      Administrative assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Good experience with interesting work culture.

      Cons

      Pay was not competitive, benefits were not great.

      4.0
      11 Dec 2025
      Talent acquisition partner
      Recommend
      CEO approval
      Business outlook

      Pros

      Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

      Cons

      Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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