Over complicated procedure while forced to take many calls and email at the same time - Customer Service Representative Agoda Employee Review

Too many cons, Difficult procedure to take AL and others Work also need complicated procedure due to slow system. They said is improving. Who has work in another company will realize. They very strict about time but actually their system is not that good/smooth. You also need to fill in many manual form everytime tech issue or you late several minutes. Supplier procedure also not good. You are the one blamed by customer when others makes mistake.