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Firstly, we would like to thank you for taking the time to share your feedback with us.
Our main goal is to provide an environment of choice for tech professionals who are equal members of both the Agile Actors team as well as the customers, receiving support and guidance from the former and implementing newly acquired skills and knowledge, resulting in high quality deliverables for the latter. We determine our success referring to numerous factors, but the most important would be the engagement and closeness of our professionals to our organisation.
We are striving and working daily to cultivating a safe space for our tech professionals within the Agile Actors ecosystem, through various practices and initiatives. Our coaching and feedback models, for instance, have been designed and implemented in close collaboration with our professionals in order to ensure the most optimal ways of working for everyone on the team. It is an ongoing process which we are always looking to better and improve, something which would not be possible without your input and feedback.
Having been with us for a significant period, you must already be aware of the numerous open communication channels in place, both anonymous and not, that we would like to encourage you to take advantage of in order to discuss your issues in further detail and come to a solution that best fits your needs, whether it be a coaching reassignment or an internal move to a new account. In addition to the available tools and platforms, there are specialised roles such as the focal points per Chapter, as well as our Coaching and Engagement advocate, who are a point of reference for issues faced such as the ones you have mentioned.
Being advocates of knowledge sharing and coaching amongst peers, we are a flat organisation that does not have a hierarchical structure nor the traditional roles of “managers”, whether it being on a coach level or Chapter leader roles, but we rather try to cultivate a diverse and inclusive culture of support, that is the foundation of professional continuous growth and development.
Via our coaching model and servant leadership core practices, we strive to make our professionals the driving force behind your success, setting your preferred pace and following your individual development plan. It is of extreme importance to us that this is conveyed and experienced by each of our professionals, and we will continuously try to improve on this.