Great place to work - Customer Service Representative Agero Employee Review

5.0
25 Apr 2017
Recommend
CEO approval
Business outlook

Pros

Great benefits They understand needing work life balance Rewards and gift cards for top performers Very easy job Management is super helpful

Cons

Must work one weekend day Always open even on Holidays Speaking with upset customer most of the time That's pretty much all the cons

Explore other reviews about Agero

5.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

WFH and great culture at Agero

Cons

None that I can think of

3.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Offers Work from home, most everyone is willing to help when you have a question.

Cons

Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

avatar
Agero Response
1mo
Thank you for your feedback. We will share with our leadership team.
See reviews by: Helpful|Rating|Date|All