Pros
Salary is above average, Vacation is decent. Benefits are decent, high deductible health plans, only 3% match on 401k, not as much micro management.
Cons
Corp office people seem to be pretty good, but they don't know what is going on in the claims office. The person in charge of the claims office divvies out bonuses with no real structure. If you get on her bad side, you wont get off of it. If you have any suggestions as to better the company, it is met with anger. The company makes so much money, but throws so much away on nonsense stuff. They hire 2-3 people then fire 1-2 people. If you are already fully trained, you should be good but then again, who knows b/c they do hold grudges. There is no training, no structure, no communication, just going with the flow. Upper management consists of one person who dictates the office and even the other managers are afraid of her. It's quite amazing that the corporate leadership hasn't reached out to talk to the remaining people at the company, to find out what needs to change.