Needs better management - Reservation Agent Advantage Reserve Employee Review

Great place to work excellent opportunity if you want it

Some agents not showing up on time

Pays in time, rotates shifts

-They are understaffed with high volume of calls. -Managers and the owner have zero sympathy or care for their employees. -They make you traverse like 10 different systems, and all of them ask you for security codes by email that take forever to be received each day. -The call flow script is extreamly hard to follow and unrealistic. -You have zero input on it. -You literally have to wait to get permission to go to the bathroom, and they only give 8 minutes in the whole shift -The training process is nonexistent. -No benefits at all, literally just your pay, no insurance of any sort.