3.0
23 Jun 2013
Former employee, more than 5 years
Orlando, FL
Recommend
CEO approval
Business outlook
Pros
Most of the people I worked with were friendly and somewhat knowledgeable when considering auto parts. A lot of the regular customers were very friendly and understanding as well.
Cons
If you worked with a team member that had no idea what they were doing, they were making your life more miserable because you'd have to pick up their slack. Roughly 60% of the job is testing/installing batteries or checking OBD II codes. Company policy states we are not allowed to tell them what the OBD codes mean, but customers are never satisfied with just the code because they're expecting a free rundown of exactly what's wrong with their car. It boils down to a retail job offering free services that are heavily taken advantage of.