Great morale and lives up to the name "the helpful place" - Sales Associate Ace Hardware Employee Review

4.0
11 Jun 2014
Recommend
CEO approval
Business outlook

Pros

There was a caring atmosphere upheld, and co workers really care about each other. Lets the employees learn all aspects of the store and become a jack of all trades.

Cons

Its pretty demanding for a sales associate. Long hours and chaotic schedule. Management was not too worried about giving anyone too many hours, so employees could end up being really overworked.

Explore other reviews about Ace Hardware

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

flexible shifts fun people to work with

Cons

none that come to mind

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are not too many.

Cons

Long hours; indefinite out times; no flexibility; poor communication; lack of respect for warehouse worker is built into the culture; toxic environment with petty politics and high school type drama; rules applied based on convenience and like ability and not job performance; office management is out of touch with the warehouse environment and work processes, this means implanted solutions are usually underwhelming and off track; continued feedback is requested and given but those issues are ignored over and over. Responses are band aids at best and flagrant disregard is more likely. No planning for busy season- WHERE IS THE BENCHMARKING?!; understaffed, under resourced, and over managed (with about 3 more layers of middle management than is needed). The environment is dirty, not temp controlled, warehouse staff is expected to housekeep in addition to the actual job. This job is incentive based and NOTHING is valued but faster- until you make a mistake and then you’re reminded about safety and quality.

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