3 Sept 2021
AIR MILES Response
4yThanks for taking the time to share your perspective; we appreciate your feedback and I know people value hearing from current Associates.
The well-being of our Associates is our top priority and as COVID-19 evolved into a global health concern, we knew we had to not only reimagine where and how work would get done, but also how to drive engagement and empower our teams, while supporting their mental and physical health. I am so glad to hear that you feel supported by the programs and resources we offer.
At AIR MILES we have an advantage in that we own the largest data assets in Canada – it’s how we drive value for our Customers and Partners. We know that work will never be the same, even if we don’t yet know all the ways in which it will be different. What we do know, is that we do not currently have controls in place to monitor data privacy and security outside of Canada. For obligations on data residency, security, and privacy, we require all Associates to work within Canada, even while working within a remote capacity. I know you can understand the utmost importance we place on keeping our data secure.
Thank you again for your review; I appreciate all that you do.
Dimitri Benak
VP, People and Culture