to sell these products, you have to use fear - Sales ADT Employee Review

2.0
6 Feb 2014
Recommend
CEO approval
Business outlook

Pros

If you don't mind scaring customers into buying expensive alarm systems, then this can be an easy money.

Cons

Product line is very complex, and instead of learning about the products, sales reps are taught how HR thinks we should sell them. Scripted sales pitches do not help us sell educated sales. Later, we're reprimanded because of churn. IMO, churn is because of sales tactics that are pushed down from management.

Explore other reviews about ADT

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

See reviews by: Helpful|Rating|Date|All