Great team, horrible managers. - Food and Beverage Assistant AC Hotels Employee Review

2.0
7 Mar 2022
Recommend
CEO approval
Business outlook

Pros

Staff that don’t have a managerial position (supervisors excluded) are amazing. The team is very friendly and welcoming, you learn a lot because you’re thrown in the deep end from the beginning. So you’ll quickly learn how to change beer kegs, or cash up, or just taking full responsibility of your shift.

Cons

Just be aware that the customers are always right, even if you are racially attacked. Managers don’t really know what they’re doing, but are good at gaslighting you to believe they are listening but falls on death ears. I personally think this would be a great job once they replace the managers that are there (especially the General Manager) Also, please be aware you’ll be on shift at some point without a manager or another team member as they never have staff.

Explore other reviews about AC Hotels

5.0
7 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Flexible Great Opportunities Empowers employees Above average pay Employee Lunch

Cons

Business occupancy varies Training is not prioritized

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, promotes from within, hotel discounts

Cons

Long hours, short staff, not properly training, the employees come last

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