good balance, but bad expectations - Customer Service Representative/RSA AAA Club Alliance Employee Review

4.0
4 Oct 2024
Recommend
CEO approval
Business outlook

Pros

great PTO, great coworkers, great health benefits

Cons

Almost unrealistic expectations. You really have to work just to meet all of your goals, rather than surpass them.

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AAA Club Alliance Response
1y
Thank you for sharing your experience with us. We're glad to hear that you appreciate our generous PTO policy, which provides up to 3 weeks of time off in your first year, with additional time off as your tenure increases along with execellent health benefits. We encourage you to have a conversation with your Manager about your goals and role expectations. Our goal is to foster an environment where you feel supported and valued.

Explore other reviews about AAA Club Alliance

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The overlall Greta fit for employment

Cons

It takes a lot of work to get. Unit tge company

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AAA Club Alliance Response
2mo
Thank you for taking the time to share your feedback. It appears the location you selected is for California. Our organization does not operate in that region. AAA is made up of multiple independently operated regional clubs. To ensure your review reaches the correct AAA Club, please visit AAA.com and enter your ZIP code to identify your local club. This will help you find the appropriate Glassdoor or Indeed page for your experience.
3.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Cafe in building with nice view and seating.

Cons

Offers by retail management to train and help you grow weight unfulfilled. Colleague too competitive and would take highest paying leads leaving me with the grunt work. Also not properly addressed by management. Micromanaged like children. Commission and "bonus" structure very unattainable and unrealistic.

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