Good place to start your career, ......just don't stay too long. - Anonymous employee AAA Club Alliance Employee Review

3.0
1 Mar 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been with this organization for over 10 years. There are lots of employees that have long tenure with the company, which is a positive thing. Good work-life balance, generous paid-time-off. Depending on your job telecommuting can be an option. Front line associates are awesome!

Cons

You would think this place was a fortune 100 corporation, it's so cutthroat. Very top heavy with upper management. If you work at Wilmington headquarters you're in the "cool kids club". Everyone is a Director, Managing Director or Executive VP with few if any direct reports!! The organization has had tremendous growth over the last several years, which can be stressful. Major emphasis on the numbers and obtaining unrealistic sales goals. There is huge turnover with the insurance business line because of this. HR is a sad joke, not sure how they sleep at night. It's become a sterile organization that only pays lip service to their "Shared Values". There are women in upper management, but no minorities, the one that was there mysteriously disappeared after 4 years on the job without a word said about it.

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AAA Club Alliance Response
9y
Any Associate who has worked for AAA over 10 years is of great value to the Organization, and your insight is welcomed. You are right, ACA has been growing over the years with the intent to better serve our Members. Growing pains can be expected during transitions, it is our goal to live up to ACA’s Shared Values and “walk the walk”. Stick with us, we can and will.

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5.0
9 Oct 2025
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CEO approval
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Pros

Good place to work. Lots of people who care about the company

Cons

None to speak of. The

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AAA Club Alliance Response
8mo
Thank you for sharing your experience. We’re glad to hear that you are surrounded by Associates who care about AAA Club Alliance and the work we do to support our members!
3.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Cafe in building with nice view and seating.

Cons

Offers by retail management to train and help you grow weight unfulfilled. Colleague too competitive and would take highest paying leads leaving me with the grunt work. Also not properly addressed by management. Micromanaged like children. Commission and "bonus" structure very unattainable and unrealistic.

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