Membership Sales and Service - Anonymous employee AAA Club Alliance Employee Review

The job itself. The goals tend to be unrealistic or really hard to achieve. Rather than helping our members, everything seems to be about numbers and sales. Extremely repetitive. You are graded on a call flow, which does not always go as planned. Shift selection, where you chose your top favorite shifts that you would like to work is based off of those performances and goals. Technology and computer programs need to be updated. Different departments for every little thing. Stressful. High turnover rate.