Management does not care what staff or shoppers have to say - Anonymous employee A Closer Look Employee Review

As Shopper: 1) reimbursement amounts are sometimes low and sometimes not even enough to cover what is required 2) very few shops offer payment on top of the reimbursement 3) the shop search engine sucks and has not changed in 10 years, so it is far more difficult to find shops than with other companies (for example, no map option) As Editor: 1) expected to attend unpaid meetings 2) no positive reinforcement 3) the difficulty of metrics increases 4) odd working schedule with not as much flexibility as one would think 5) expectation to coddle bad shoppers as if they are customers