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      EML

      Engaged employer

      EML Reviews

      3.5

      60% would recommend to a friend

      (343 total reviews)

      Cameron McCullagh, Geniere Aplin and Don Ferguson

      73% approve of CEO

      64% positive business outlook

      EML has an employee rating of 3.5 out of 5 stars, based on 343 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EML employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      343 reviews
      2.0
      23 Mar 2025

      EML

      Qa
      Recommend
      CEO approval
      Business outlook

      Pros

      Staff are very conscientious and friendly

      Cons

      No training No promotion No plan

      1.0
      16 Feb 2025

      traumatic. Literally received death threats regularly.

      Case manager
      Recommend
      CEO approval
      Business outlook

      Pros

      so trauma bonded with fellow case managers that I made friends for life

      Cons

      they are so understaffed that you receive constant abuse from your clients, which feeds to no support from your "team leaders". They then don't progress you in your career because they are so understaffed. No recognition, no support for mental health apart from the occasional breathing exercise in a team meeting. extremely high turnover rate so there are no experienced people and you spend most of your days training new people. Unrealistic workload due to being understaffed. Also so much gossip and whispering from "team leaders" that no one asks for support or help. In your first week of training they train you how to handle death threats and people on the phone trying to take their own life...this is how regularly you get these calls.

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      ReviewsEML reviews

      Glassdoor has 358 EML reviews submitted anonymously by EML employees. Read employee reviews and ratings on Glassdoor to decide if EML is right for you.