Cyara Reviews

3.6

69% would recommend to a friend

(231 total reviews)

Sushil Kumar

100% approve of CEO

67% positive business outlook

Cyara has an employee rating of 3.6 out of 5 stars, based on 231 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cyara employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

231 reviews
1.0
23 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Remote work policy Some individuals are nice to work with

Cons

I joined Cyara through the Spearline acquisition in March 2023 and immediately noticed a distinct cultural shift. Spearline was a great place to work, but the acquisition has brought several challenges. 1. Toxic Work Environment: There is a noticeable prevalence of office politics, especially between teams and individuals from different acquisitions, resulting in a lack of trust. Also regular redundancies adds to job insecurity and negatively impacts morale. 2. Leadership Issues: The leadership team includes individuals who often seem incompetent, unsupportive, and prone to micromanagement. Some members of the leadership and management team consistently spoke to employees in a disrespectful and condescending manner. This behaviour created an uncomfortable and demoralising work environment. Professionalism and respect are critical in any workplace, and it is disheartening to witness and experience a lack of these values from those in leadership positions. 3. Lack of Recognition: Employees frequently experience a lack of recognition and respect from a constantly changing leadership team. 4. Hiring Freeze and Burnout: The company is heavily focused on hiring sales personnel to drive revenue while keeping engineering costs low through a hiring freeze in the engineering department. This has led to burnout and high turnover, indicating a lack of concern for employee well-being. All products will suffer due to this and will cause a ripple effect through the companies overall performance. 5. Product Vision and Strategy: The product team lacks a clear vision or strategy. Despite marketing claims about being AI leaders, the company lacks the necessary infrastructure and expertise to back these claims. Many so-called “AI experts” in the company lacked the qualifications, hands-on development experience and demonstrated a significant gap in technical knowledge. This disconnect was evident in the internal presentations and online articles/blogs delivered by these individuals during my tenure here. Overall, the experience at Cyara post-acquisition has been very disappointing due to these issues

1.0
26 Jan 2024

Well..

Recommend
CEO approval
Business outlook

Pros

The teams show exceptional camaraderie and friendliness. Offers great benefits (unlimited holidays, remote and hybrid work, strong commitment to employee growth by providing excellent learning support and ensures quite fair compensation for its employees.

Cons

The higher leadership team primarily consists of new hires who are making significant decisions without a comprehensive understanding of our products, internal processes, or their historical context. Unfortunately, there is a reluctance to seek guidance from seasoned employees who possess valuable insights. Experienced employees who express concerns are encountering adverse consequences, including the risk of termination (the review here could basically have serious consequences for me now). Procedural and technical changes are being implemented without adequate planning, stakeholder involvement, consideration of technical stability, or the availability of internal resources to support these changes. Currently, there appears to be a predominant focus on sales, no matter what, neglecting the importance of ensuring internal stability first, especially in the aftermath of several acquisitions. Certainly! Here are some examples to complete the sentence: Communication breakdowns causing a lot of issues like: - Misalignment on project goals and objectives. - Delays in task completion and project timelines. - Duplication of efforts and resources. Confusion among team members regarding roles and responsibilities. - Increased chances of errors and misunderstandings. - Lack of transparency leading to decreased trust within the team. - Inefficient decision-making processes. - Missed opportunities for collaboration and innovation. - Poor employee morale and job satisfaction.

1.0
10 Jan 2024

Falling apart

Recommend
CEO approval
Business outlook

Pros

* Company is still small enough to build good relationships * People are generally pleasant to work with

Cons

* Lots of politics in the organization * Lots of meaningless meetings, leaving little time to actually get work done * Talented employees are leaving at a steady rate, and the company is slow to backfill * Massive changes in the Executive Leadership Team (ELT). To quote a fellow employee, "It's like Game of Thrones up there!" * Teams are now spread across APAC, EMEA and NA, but communication is still mostly synchronous, so out-of-hours meetings are a requirement * There have been multiple rounds of layoffs with the last just before Christmas. According to those who were laid off, there was minimal warning and the bare legal minimum in severance

Viewing 1 - 3 of 231 Reviews

Glassdoor has 236 Cyara reviews submitted anonymously by Cyara employees. Read employee reviews and ratings on Glassdoor to decide if Cyara is right for you.