Does Consumer Direct Care Network pay their employees well?

According to anonymously submitted Glassdoor reviews, Consumer Direct Care Network employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Consumer Direct Care Network. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Consumer Direct Care Network?

53% of Consumer Direct Care Network employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Consumer Direct Care Network 3.2 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Consumer Direct Care Network?

In Home Caregiver (35) , Service Coordinator (16) , Attendant (10) , Support Broker (10) , Home Health Aide (9) , Individual Provider (8) , CSW (7) , Home Care Aide (7) , Personal Care Attendant (7) , Care Giver (6) , Administrative Coordinator (5) , Caregiver (5) , HCA (5) , Program Coordinator (5) , Software Engineer (5)

What are the pros of working at Consumer Direct Care Network according to real employee reviews?

"They put the employee first and have great benefits." ((in 17 reviews)); "Work from home and flexible" ((in 9 reviews)); "Flexible Schedule, Choose your own Client," ((in 8 reviews)); "Excellent coworkers who truly care about the company" ((in 7 reviews)); "Great people and staff to work with who care about clients." ((in 4 reviews))

What are the cons of working at Consumer Direct Care Network according to real employee reviews?

"Low pay for skill level required" ((in 32 reviews)); "Poor pay, annual training and renewals" ((in 8 reviews)); "Poor leadership, doesn't follow state rules and regulations." ((in 6 reviews)); "Bad communication and not a Consistent schedule with dates and times of working" ((in 5 reviews)); "Disrespectful managers who sit all day and don’t handle the consumer needs toxic environment training Is the worst employees are very disrespectful to the consumers" ((in 4 reviews))

Consumer Direct Care Network Reviews

3.2

53% would recommend to a friend

(401 total reviews)

Ben Bledsoe

59% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (401 reviews)

Consumer Direct Care Network has an employee rating of 3.2 out of 5 stars, based on 401 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Direct Care Network employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

401 reviews

3.0

26 Jun 2026

Supportive company culture, but high pressure on deadlines

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Genuinely cares for employees and client based, Goes above and beyond as a company to support their employees.

Cons

Work is usually large deliverables with very short turnarounds. OT is usually always needed.

5.0

19 May 2026

Good Employer

Software engineer

Recommend

CEO approval

Business outlook

Pros

Quality team members Low turnover

Cons

The pay and benefits should be significantly better

Consumer Direct Care Network Response

1mo

Thank you for sharing your experience. We are glad to hear that you have had a positive experience with your team. Thank you for being a valuable member of CDCN.

3.0

11 May 2026

Great if you want to get paid to take care of a loved one

Independent provider

Recommend

CEO approval

Business outlook

Pros

- Flexible Scheduling - Generally relaxed environment - You can choose your clients and communication with CDWA is decent

Cons

- Sometimes the pay output happens on a different day than it says it will - When calling CDWA, they don't always answer - The website you use to log your hours is clunky and awkward

Consumer Direct Care Network Response

1mo

Thank you for sharing your experience. We are glad to hear that flexible scheduling, a relaxed work environment, and the ability to choose who you support have been positive parts of your role. We also appreciate your feedback about areas where we can improve as continue working to make our processes and tools better. Thank you for the care you provide and for being part of Consumer Direct Care Network Washington.

Viewing 1 - 3 of 401 Reviews

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Data Entry - Authorizations