morale is super low and it's an elephant in the room
Constant identity crisis. Strategy changes every few months...
there seems to be an extreme disconnect from reality both internal and externally
Massive turnover across sales with little revenue produced, ~5 CROs in a year, 3 VPs of Sales in 2 years, 6 reps gone, VPs of engineering, finance and legal recently left, 3 CEOs in a few years etc
constant feeling of instability due to consistent layoffs that were told weren't coming, despite performance - i believe there were 4 RIFs in ~3 years
Many tenured employees were laid off while underperformers or friends of leadership stayed/replaced them
Marketing provided limited support to renewals and tried to tell new biz sales how to sell. it took months to produce basic material.
Product innovation is painfully slow and falling behind. minor UI updates are celebrated while major customer-requested features sit untouched for years and continue to be delayed. leaders "been there forever" and have blinders to the broader industry.
pressure for client retention bordered desperation
if you're looking to work here, you should inquire about actual W2 earnings, quota attainment & renewals book/ client attrition, percentage of reps hitting numbers, turnover rate
internal training felt elementary and chaotic, minimal incoming leads
Communication internally is poor
sales leadership was MIA in the trenches but seem to inflate their participation to higher-ups. pushed a sell while sleeping culture
a comp plan is only good if it's realistic to hit.
The company still seems convinced it’s the market leader while ignoring how quickly competitors and newer solutions are evolving.
