Poor management communication and lack of trust, with concerns about information being forgotten, misrepresented, or not handled properly after issues were raised.
• Weak administrative and HR support, especially when important requests were not dealt with properly or in a timely way.
• Irregular working patterns, including days, nights, Saturdays, and on-call duties, which made work-life balance difficult.
• On-call expectations were a major issue, particularly because they were not properly reflected in the employment contract.
• The working environment created significant stress and made it difficult to feel properly supported by management.
• Overall, the company had strong technical work but was let down by poor organisation, weak communication, and lack of consistency in how staff concerns were handled.