Does ChartRequest pay their employees well?

According to anonymously submitted Glassdoor reviews, ChartRequest employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at ChartRequest. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at ChartRequest?

41% of ChartRequest employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ChartRequest 3.0 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at ChartRequest?

QA Analyst (3) , Business Analyst (2) , Client Services (2) , Customer Service Representative (CSR) (2) , Medical Records Technician (2) , Product Manager (2) , Provider Relations Coordinator (2) , Software Developer (2)

What are the pros of working at ChartRequest according to real employee reviews?

"good team and people to work with" ((in 7 reviews)); "Great people and great clients" ((in 4 reviews))

What are the cons of working at ChartRequest according to real employee reviews?

"5.Weak management and no HR standards." ((in 4 reviews)); "metric driven culture" ((in 3 reviews)); "Narcissistic leadership" ((in 3 reviews)); "Extremely toxic work environment" ((in 3 reviews))

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ChartRequest

ChartRequest Reviews

Compare reviews

2.8

41% would recommend to a friend

(50 total reviews)

Christopher Carter

Not enough data to show CEO approval

39% positive business outlook

Ratings by category

3.0

Work/Life balance

2.8

Diversity and inclusion

2.8

Career opportunities

2.7

Culture and values

2.7

Senior management

2.5

Compensation and benefits

ChartRequest has an employee rating of 2.8 out of 5 stars, based on 50 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ChartRequest employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

50 reviews

5.0

21 Aug 2025

Growing company with meaningful work and clear direction

Managment

Recommend

CEO approval

Business outlook

Pros

ChartRequest has a clear mission and the work directly helps patients and providers. Leadership is accessible, career growth paths are defined, and the PATH values show up in daily work. Employees have real opportunities to take ownership and make an impact.

Cons

The pace is fast and priorities can shift as the company scales. Some processes are still being built out, and while benefits are competitive, they aren’t yet at big-enterprise levels.

5.0

20 Aug 2025

Great Remote Company

Director of health information services

Recommend

CEO approval

Business outlook

Pros

Remote work so great work/life balance, competitive pay, responsive leadership and management. Rising star program that allows growth within the company.

Cons

Remote work means not as much opportunity to connect with coworkers, but HR does try to create weekly posts to get team members involved

5.0

15 Aug 2025

Amazing place to work

Provider relations coordinator

Recommend

CEO approval

Business outlook

Pros

Working with ChartRequest has been a truly rewarding experience. The company fosters a positive work culture where teamwork, innovation and personal growth are valued. Management is approachable, supportive and open to new ideas which makes me feel heard and appreciated. The environment encourages learning and there's always room to develop skills and take on new challenges. It's motivating to be part of a support team that is passionate about helping people and making a real impact.

Cons

As of now, no cons

Viewing 1 - 3 of 50 Reviews

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Jobs at ChartRequest

Director of Client Services - Medical Record Retrieval