Does Baskin Robbins pay their employees well?

According to anonymously submitted Glassdoor reviews, Baskin Robbins employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Baskin Robbins. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Baskin Robbins?

63% of Baskin Robbins employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Baskin Robbins 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Baskin Robbins?

Ice Cream Scooper (206) , Crew Member (193) , Cashier (118) , Server (85) , Shift Leader (70) , Cake Decorator (67) , Ice Cream Scooper and Cashier (51) , Sales Associate (43) , Manager (40) , Sales Associate/Cashier (40) , Assistant Manager (36) , Scooper (36) , Team Member (28) , Customer Service (27) , Shift Lead (27)

What are the pros of working at Baskin Robbins according to real employee reviews?

"free ice cream every day and also schedule is flexible" ((in 174 reviews)); "Flexible hours and scheduling." ((in 104 reviews)); "Coworkers are nice" ((in 85 reviews)); "Great people to work with that teach you a lot also" ((in 62 reviews)); "flexible scheduling and laid back environment" ((in 50 reviews))

What are the cons of working at Baskin Robbins according to real employee reviews?

"low pay and not great" ((in 162 reviews)); "having bad managers that took anger out" ((in 58 reviews)); "No benefits to regular staff that I know of at the franchise." ((in 31 reviews)); "Working for less than minimum wage, scheduling is a mess" ((in 20 reviews)); "Minimum Wage or Lower" ((in 20 reviews))

Baskin Robbins Reviews

3.7

63% would recommend to a friend

(2,092 total reviews)

Paul Brown

71% approve of CEO

52% positive business outlook

Baskin Robbins has an employee rating of 3.7 out of 5 stars, based on 2,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baskin Robbins employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

2K reviews

2.0

29 Jun 2026

Flexible schedule but poor management and late hours

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good for students and flexible schedule

Cons

Poor management and late hours

4.0

15 Jun 2026

Flexible part-time job with demanding physical tasks

Server

Recommend

CEO approval

Business outlook

Pros

Simple and repetitive tasks that are easy to learn. Good part-time job for students or newcomers/temporary workers looking for flexible work and basic customer service experience. Fast-paced environment helps you improve multitasking skills.

Cons

The work can be physically demanding, especially on the wrists and hands due to repetitive scooping and preparation tasks. Tasks may become monotonous over time because of the repetitive nature of the job.

1.0

2 Jun 2026

Social atmosphere but expect late nights and long hours

Sales

Recommend

CEO approval

Business outlook

Pros

Very social and good location

Cons

late nights and long hours

Viewing 1 - 3 of 2,092 Reviews

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Jobs at Baskin Robbins

Fast Food Crew Member

Baskin Robbins

Baskin Robbins Reviews

Company ratings over time

Reviews by job title

Flexible schedule but poor management and late hours

Flexible part-time job with demanding physical tasks

Social atmosphere but expect late nights and long hours

Top companies for "Compensation and Benefits" near you

Jobs at Baskin Robbins