Author Solutions Reviews
Updated 16 Nov 2019
"Many employees really try to provide a quality product to authors" (in 15 reviews)
"Great benefits (healthcare, commission, spiff, outings" (in 11 reviews)
"Helping authors fulfill their dream to publish a book is awesome" (in 26 reviews)
"If you're not in sales, you quickly get the sense that upper management does not care about you" (in 11 reviews)
"Not bad. Good working environment"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Author Solutions full-time for less than a year
Pros
Salary was good. The environment and the people were good and friendly.
Cons
Sometimes the offices get really cold. Not too much problems
Advice to Management
Those employees who were laid off due to job redundancies should've been helped more on getting new jobs.
Author Solutions2019-11-16"Good Management - Poor Model"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
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Doesn't RecommendNeutral OutlookApproves of CEOI worked at Author Solutions full-time for more than 8 years
Pros
Contrary to opinion posted, management does care about employees. Staffed with some really cool people on the front lines. Many employees really try to provide a quality product to authors.
Cons
The hard sales model casts a shadow over the reputation of the company. The concept is beautiful. Helping authors fulfill their dream to publish a book is awesome. It seems that the business should be more customer focused, like Ritz-Carlton or Nordstrom. The hard sales model doesn't support that level of service It detracts from the reputation of the company.
Advice to Management
Scale back. Make the customer experience priority one. Serve the customer, don't sell to them. People will trip over themselves to purchase services.
Author Solutions2019-11-08""Awesome Place to Work""
StarStarStarStarStar- Work/Life Balance
- Culture & Values
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RecommendsPositive OutlookApproves of CEOI have been working at Author Solutions full-time for more than 8 years
Pros
Great team spirit, great communication with our Manager, and overall, a great place to work.
Cons
Not enough communication between the different departments.
Advice to Management
Equality in lead flow is a must for all to succeed.
Author Solutions2019-10-09"good"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
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- Senior Management
RecommendsApproves of CEOI worked at Author Solutions full-time for more than 5 years
Pros
location management is supportive potential to make money
Cons
lots/hours/how people complain about actually having to work to make money/
Author Solutions2019-09-27"Good and nice"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
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- Senior Management
I have been working at Author Solutions full-time
Pros
Good Pay and Commission scheme
Cons
Office Politics and Favoritism. Rewarding the scammers
Author Solutions2019-09-03- Helpful (3)
"All the reviews were true!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo Opinion of CEOI have been working at Author Solutions full-time for less than a year
Pros
Relaxed dress code, nice and helpful people, good benefits
Cons
Mandatory overtime, management will not help you unless you have a sale, company has poor values and no integrity. If you enjoy manipulating people into buying something that won’t deliver for them, this is the place for you.
Advice to Management
Become a publishing company again. Not a call center that sells people dreams
Author Solutions2019-09-10 "One of the best in Bloomington"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Author Solutions full-time for more than 5 years
Pros
Able to make good money, tons of PTO
Cons
Need more investment up front
Advice to Management
Help the lifeblood of the company move up
Author Solutions2019-07-25"Good training ground"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
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- Senior Management
RecommendsPositive OutlookNo Opinion of CEOI worked at Author Solutions full-time for more than 5 years
Pros
Good training ground for a complex organisation
Cons
Run and managed by capitalist so not so much appreciation for people
Advice to Management
Value your people
Author Solutions2019-07-24- Helpful (2)
"Unprofessional Mid to Low Level Management"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
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- Senior Management
Doesn't RecommendNegative OutlookNo Opinion of CEOI worked at Author Solutions full-time for less than a year
Pros
Good place to start your career. Okay benefits and... that's it.
Cons
Environment is toxic. Managers and supervisors are not trained on how to handle their subordinates. They will embarrass you in front of your coworkers if you have work issues. The company's a scam. They will make fake promises to authors and will milk them dry. It's more of a vanity press than a self-publishing company. Authors will not have complete control during production phase.
Author Solutions2019-08-25 "Politics plays a big role in this company."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
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- Senior Management
RecommendsNeutral OutlookApproves of CEOI worked at Author Solutions full-time for more than 3 years
Pros
company outings and some people you work with. No specified work clothes standard.
Cons
you have to know somebody to go up.
Author Solutions2019-07-21