Author Solutions Reviews
Updated 24 Jan 2020
Recommend to a Friend
Approve of CEO
Bill Elliott
27 Ratings
Pros
"Many employees really try to provide a quality product to authors" (in 15 reviews)
"Great benefits (healthcare, commission, spiff, outings" (in 11 reviews)
Cons
"Helping authors fulfill their dream to publish a book is awesome" (in 26 reviews)
"If you're not in sales, you quickly get the sense that upper management does not care about you" (in 11 reviews)
"I wish you the best"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo Opinion of CEOI worked at Author Solutions full-time for more than a year
Pros
The managers are really great.
Cons
The opportunity for success is a long shot.
Advice to Management
Keep working on new revenue avenues.
Author Solutions2020-01-04"Robbing authors and their employees"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookApproves of CEOI have been working at Author Solutions full-time for more than 8 years
Pros
You will earn commission on top of your basic pay.
Cons
You get deducted 18% off your commission if you cannot hit the target of 10 ALC subscriptions You get 33% deduction off your commission if you do not hit call metrics Or attendance adherence You get deducted off the commission even if they are the one who cannot fulfill the services offered to clients. You are asked to go overtime without overtime pay Management does not listen to employees grievances or suggestions Management really doesnt care about its customers and only cares about the money or hitting quota Fulfillment of the services takes months or even years Leads are assigned as per favorites.
Show MoreAdvice to Management
This is a company that might give you more earnings should you improve on how you treat your employees and provide quality service to your clients/authors.
Author Solutions2020-01-24"Not bad. Good working environment"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Author Solutions full-time for less than a year
Pros
Salary was good. The environment and the people were good and friendly.
Cons
Sometimes the offices get really cold. Not too much problems
Advice to Management
Those employees who were laid off due to job redundancies should've been helped more on getting new jobs.
Author Solutions2019-11-16"Good Management - Poor Model"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookApproves of CEOI worked at Author Solutions full-time for more than 8 years
Pros
Contrary to opinion posted, management does care about employees. Staffed with some really cool people on the front lines. Many employees really try to provide a quality product to authors.
Cons
The hard sales model casts a shadow over the reputation of the company. The concept is beautiful. Helping authors fulfill their dream to publish a book is awesome. It seems that the business should be more customer focused, like Ritz-Carlton or Nordstrom. The hard sales model doesn't support that level of service It detracts from the reputation of the company.
Advice to Management
Scale back. Make the customer experience priority one. Serve the customer, don't sell to them. People will trip over themselves to purchase services.
Author Solutions2019-11-08- Helpful (1)
""Awesome Place to Work""
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Author Solutions full-time for more than 8 years
Pros
Great team spirit, great communication with our Manager, and overall, a great place to work.
Cons
Not enough communication between the different departments.
Advice to Management
Equality in lead flow is a must for all to succeed.
Author Solutions2019-10-09 "good"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsApproves of CEOI worked at Author Solutions full-time for more than 5 years
Pros
location management is supportive potential to make money
Cons
lots/hours/how people complain about actually having to work to make money/
Author Solutions2019-09-27"Good and nice"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
I have been working at Author Solutions full-time
Pros
Good Pay and Commission scheme
Cons
Office Politics and Favoritism. Rewarding the scammers
Author Solutions2019-09-03- Helpful (3)
"All the reviews were true!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo Opinion of CEOI have been working at Author Solutions full-time for less than a year
Pros
Relaxed dress code, nice and helpful people, good benefits
Cons
Mandatory overtime, management will not help you unless you have a sale, company has poor values and no integrity. If you enjoy manipulating people into buying something that won’t deliver for them, this is the place for you.
Advice to Management
Become a publishing company again. Not a call center that sells people dreams
Author Solutions2019-09-10 "One of the best in Bloomington"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Author Solutions full-time for more than 5 years
Pros
Able to make good money, tons of PTO
Cons
Need more investment up front
Advice to Management
Help the lifeblood of the company move up
Author Solutions2019-07-25"Good training ground"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookNo Opinion of CEOI worked at Author Solutions full-time for more than 5 years
Pros
Good training ground for a complex organisation
Cons
Run and managed by capitalist so not so much appreciation for people
Advice to Management
Value your people
Author Solutions2019-07-24
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