Author Solutions Reviews

Pros

They have good working environment

Cons

I cant say anything bad about them

Pros

So many good things about working for ASI. If you stay focused and put in the effort, you can make great money here.

Cons

Communication between departments could be greatly improved.

Advice to Management

Keep up the fun additions to the sales floor. Employees are enjoying it!

Pros

They hire fresh out of college with liveable wages and the dress code was lax. Decent training to start. The people were nice and there was fresh fruit in the break room every morning. They bribe you with many prizes for hitting goals to attempt avoiding turnover. Great annual party right after Christmas at the Bloomington Convention Center.

Cons

Terrible work to life balance. Forced overtime. They say the company's mission is to help authors accomplish goals but then train you to establish higher than ridiculous goals to spend more money, hiding the greed behind a "help them capture their dreams" approach. My general strategy was to sell lower quantities to more authors so realistically I'd have an ongoing pipeline but team leads would sell astronomical quantities...

Advice to Management

Train on honesty and transparency. Offer competitive pay for all departments, not just those that bring in the highest margin deals.

Pros

Great commission structure, great working environment, great people, great sales management

Cons

Negative customer reviews that often cost sales reps business

Pros

-Camaraderie in department -Work not difficult -Flexible hours -Excellent department manager -Day is done when you clock out (never take work home with me) -Occasional benefits

Cons

If you're not in sales, you quickly get the sense that upper management does not care about you. They will hold town hall meetings about the state of the company and discuss only sales numbers and talk about all the positive changes they're making to sales and new tech they're getting and whatnot. Sales also gets monetary incentives, commissions, and other benefits. Meanwhile, fulfillment staff that actually fulfills...

Advice to Management

Value your employees equally and intentionally. Focus on improving the workplace across the board and make sure everyone feels heard and valued equally. Also, give raises at least for inflation. Don't make employees take a pay cut every year they stay with you. That just encourages them to leave and constantly be replaced by new people in a revolving door of desperate people who think they can live on what you'll pay...

Pros

Love some of the people I work with, they are very helpful. But only a handful.

Cons

I have been here a few months and I can’t believe HR lets some of the things happen. One is we have a manager and a couple employees making up nicknames that are offensive. If you like unprofessionalism, then this is the place for you. I am not staying very long if it doesn’t change.

Advice to Management

Please make it more professional and stop playing around like you are in high school. You have a good thing going, but I am not the only new person rethinking this decision to work there.

Pros

Great Pay, Benefits, Work Schedules

Cons

No Sleeping Lounge, No Concessionaires, Need to go out of the building to buy good food, Less Career Growth Opportunity

Pros

Largest in supported self publishing. Best track record in the business Flexible paid time off Manage your own book and time

Cons

No reward year after year

Advice to Management

See about giving back to those that have given to the company over the years besides just a quick recognition