Author Solutions Reviews | Glassdoor.ie

Author Solutions Reviews

Updated 24 Jan 2020

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2.9
49%
Recommend to a Friend
71%
Approve of CEO
Author Solutions President Bill Elliott
Bill Elliott
27 Ratings
Pros
  • "Many employees really try to provide a quality product to authors(in 15 reviews)

  • "Great benefits (healthcare, commission, spiff, outings(in 11 reviews)

Cons
  • "Helping authors fulfill their dream to publish a book is awesome(in 26 reviews)

  • "If you're not in sales, you quickly get the sense that upper management does not care about you(in 11 reviews)

More Pros and Cons
  1. "I wish you the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Publishing Consultant in Bloomington, IN
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Author Solutions full-time for more than a year

    Pros

    The managers are really great.

    Cons

    The opportunity for success is a long shot.

    Advice to Management

    Keep working on new revenue avenues.

    Author Solutions2020-01-04
  2. "Robbing authors and their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Author Solutions full-time for more than 8 years

    Pros

    You will earn commission on top of your basic pay.

    Cons

    You get deducted 18% off your commission if you cannot hit the target of 10 ALC subscriptions You get 33% deduction off your commission if you do not hit call metrics Or attendance adherence You get deducted off the commission even if they are the one who cannot fulfill the services offered to clients. You are asked to go overtime without overtime pay Management does not listen to employees grievances or suggestions Management really doesnt care about its customers and only cares about the money or hitting quota Fulfillment of the services takes months or even years Leads are assigned as per favorites.

    Show More

    Advice to Management

    This is a company that might give you more earnings should you improve on how you treat your employees and provide quality service to your clients/authors.

    Author Solutions2020-01-24
  3. "Not bad. Good working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Copywriter in Cebu City
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Author Solutions full-time for less than a year

    Pros

    Salary was good. The environment and the people were good and friendly.

    Cons

    Sometimes the offices get really cold. Not too much problems

    Advice to Management

    Those employees who were laid off due to job redundancies should've been helped more on getting new jobs.

    Author Solutions2019-11-16
  4. "Good Management - Poor Model"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Employee in Bloomington, IN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Author Solutions full-time for more than 8 years

    Pros

    Contrary to opinion posted, management does care about employees. Staffed with some really cool people on the front lines. Many employees really try to provide a quality product to authors.

    Cons

    The hard sales model casts a shadow over the reputation of the company. The concept is beautiful. Helping authors fulfill their dream to publish a book is awesome. It seems that the business should be more customer focused, like Ritz-Carlton or Nordstrom. The hard sales model doesn't support that level of service It detracts from the reputation of the company.

    Advice to Management

    Scale back. Make the customer experience priority one. Serve the customer, don't sell to them. People will trip over themselves to purchase services.

    Author Solutions2019-11-08
  5. Helpful (1)

    ""Awesome Place to Work""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Author Solutions full-time for more than 8 years

    Pros

    Great team spirit, great communication with our Manager, and overall, a great place to work.

    Cons

    Not enough communication between the different departments.

    Advice to Management

    Equality in lead flow is a must for all to succeed.

    Author Solutions2019-10-09
  6. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I worked at Author Solutions full-time for more than 5 years

    Pros

    location management is supportive potential to make money

    Cons

    lots/hours/how people complain about actually having to work to make money/

    Author Solutions2019-09-27
  7. "Good and nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Author Solutions full-time

    Pros

    Good Pay and Commission scheme

    Cons

    Office Politics and Favoritism. Rewarding the scammers

    Author Solutions2019-09-03
  8. Helpful (3)

    "All the reviews were true!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Publishing Consultant in Bloomington, IN
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Author Solutions full-time for less than a year

    Pros

    Relaxed dress code, nice and helpful people, good benefits

    Cons

    Mandatory overtime, management will not help you unless you have a sale, company has poor values and no integrity. If you enjoy manipulating people into buying something that won’t deliver for them, this is the place for you.

    Advice to Management

    Become a publishing company again. Not a call center that sells people dreams

    Author Solutions2019-09-10
  9. "One of the best in Bloomington"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Consultant 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Author Solutions full-time for more than 5 years

    Pros

    Able to make good money, tons of PTO

    Cons

    Need more investment up front

    Advice to Management

    Help the lifeblood of the company move up

    Author Solutions2019-07-25
  10. "Good training ground"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager in Lahug
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Author Solutions full-time for more than 5 years

    Pros

    Good training ground for a complex organisation

    Cons

    Run and managed by capitalist so not so much appreciation for people

    Advice to Management

    Value your people

    Author Solutions2019-07-24
Found 188 reviews