Working at DocuSign | Glassdoor.ie

DocuSign Overview

Dublin, Co. Dublin
1001 to 5000 employees
2003
Company - Public (DOCU)
Computer Hardware & Software
€500 million to €1 billion (EUR) per year
Founded in 2003, DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world’s #1 way to sign electronically on practically any device, from ... Read more

Mission: With its DocuSign Agreement Cloud, DocuSign helps organizations connect and automate how they prepare, sign, act-on, and manage agreements.

Helping the world become more agree-able.

Company Updates

  • DocuSign ranks #8 best Tech company to work for. (Check out our job listings) http://glassdoor.com/slink.htm?key=vQhKZ

    These are the 15 best US tech companies to work for in 2019, according to Glassdoor

    It's been quite the tumultuous year in the tech industry, most notably for companies like Facebook. Google, Tesla and Salesforce. And, based on Glassdoor's latest ranking of the best companies to work for - in addition to employee protests and walkouts - it's clear tha...

  • Hear from our Group VP of Commercial Sales & General Manager of DocuSign Ireland on why tech roles are on the increase in Dublin, and DocuSign is the place to be.

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DocuSign – Why Work With Us?


Helping the world become more agree-able.

Simplify life. Accelerate your business.

We pioneered eSignature and now we've created the worlds' first agreement cloud.

 

Work of your life. 

Our mission is to simplify and accelerate the way organizations and individuals come to agreement. We are committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work.  

You can count on us be honest, open, and do our best to do what’s right, every day. 

Here, everything is equal. Everyone has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life.    

Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it.  And for that, you’ll be loved by us, our customers, and the world in which we live.


Employee Resource Groups at DocuSign

We build products that help bring parties to agreement. So, it should not be surprising that we welcome different perspectives that reflects a broad range of experience, thoughts, geography, age, background, gender identity, sexual orientation, language, culture and many other characteristics. We aim to build a culture where we can all do the best thinking and work of our lives together. And in doing so, we create a greater sense of community, a shared sense of accomplishment and an authentic feeling of belonging. Employee Resource Groups are active at DocuSign and help further our goal to build an inclusive culture with diverse teams.

Women drives innovation and business success by encouraging women’s ideas, skills and experiences by intentionally and equally tapping women to develop or partake in solutions for our customers, products and ensure DocuSign is a place where we can all do the best work of our careers.

BOLD (Brown Organization for Leadership and Development) champions initiatives that promote and encourage opportunities for people of color in hiring, retention and career advancement; and enrich the communities where we live & work through outreach programs and charitable events. 

Pride creates an open and inclusive culture for the LGBTQIA community that allows everyone to be their authentic selves each and every day. We strengthen our communities and promote policies, opportunities, and activities that will increase diversity and equality. 

Honor integrates the experiences, values, and knowledge of veterans into the workplace and builds a culture that embraces and supports the transition from military service to civilian life. We support former and active military members and their families through activities and developmental opportunities.

LatinX is committed to raising awareness about Hispanic Heritage and leaders both in DocuSign and outside of DocuSign.

Employee Agreement

Trusted. We will always listen, be honest, and try to do what's right, everyday.

Loved. We will give everyone the opportunity to do the work of their life.

Responsible. We will be fair and treat everyone equally. Equal pay, equal opportunity, equal everything.

Let's agree to protect the world's forests.

Why? We can't live without them.

Forests serve as the Earth’s lungs, absorbing carbon emissions and releasing oxygen back into the atmosphere. In other words, forests both clean the air and provide us with the oxygen we breathe. In fact, more than 20% of the world’s breathable oxygen is produced in the Amazon rainforest alone.

Every day is Earth Day with DocuSign.

DocuSign is a naturally forest-friendly company. Since 2003, we've helped hundreds of millions of people around the world replace over 20 billion sheets of paper with an eco-friendly digital process. Together, we have preserved over 2.5 million trees required to make paper.

Through the DocuSign IMPACT initiative, our employees have volunteered thousands of hours at organizations promotion healthier forests, including urban forests in the communities where we work and live.

As part of our DocuSign for Forests initiative, we are donating $1.5 million in 2019 to organizations doing critical work to preserve the world's forests. The first million will go to the Jane Goodall Legacy Foundation to support Dr. Goodall's continuing fight to protect the planet's resources. The second million will go to the Wilderness Society.

 

DocuSign Reviews

  • Featured Review

    Helpful (6)

    "Taking it to the Next Level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Technology in Seattle, WA (US)
    Current Employee - Director of Technology in Seattle, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DocuSign full-time (More than 5 years)

    Pros

    DocuSign is a company with a self-improvement culture. We're always asking, how can we take things to the next level. For example, in the last couple years, we've advanced from being a primarily one-product company to a cloud suite of offerings. Engineering is focused on learning from every incident, making sure it doesn't happen again, and actively educating on best practices. We're looking for people who care about our customers and care about the people they work with and want to make things better.
    1. The people. We hire people who are smart, good communicators, skilled, experienced and have good strong fits for their positions; and also friendly, collaborative and pleasant.
    2. The product. DocuSign builds its own infrastructure to the standards of Banks and Governments. Our Document Transaction Management service is extremely flexible and customizable. The breadth of our integrations provides a rich pipeline of capabilities. DocuSign's technology is so visionary that it becomes a system of systems, able to integrate across multiple dimensions.
    3. The leadership. Dan Springer and his leadership team bring talent and experience, but also a best-in-class mindset that shows in our strategy and initiatives. Last year's acquisition of SpringCM was brilliant and is such a strong fit for our vision. DocuSign's leadership really gets it. At every All Hands we talk about how to make DocuSign the place where you do the work of your life.

    Cons

    They run out of Diet Coke's on my floor all the time.
    One challenge in Engineering is that we don't have enough Senior Directors, that is upper-middle hands-on technical leadership. We have solid VP's, and we have solid Managers and Directors, but we need more of those strong organizational leaders who can lead mid to large size teams though technical transitions. It's hard to find and hire truely excellent upper-middle leaders because that role is so competitive.
    I'd say that our technology stack is not as agile as we'd like to modernize and decouple and adopt new technologies and platforms. Our ultrahigh reliability bar has a downside in that any change to the system must go through so many checks and balances that code velocity is a little disappointing. The flip side of playing in so many regulated markets is that the compliance demands make change difficult. Basically, even stronger leadership through technical evolution of a 7-10 year old code base will enable us leverage greater technical innovation.
    Stock price can be volatile but we're in it to win it and not focused on the short term.

    Advice to Management

    Dan Springer is great and wonderful. Period. He has surrounded himself with very strong and capable staff that are doing great things. He doesn't tolerate average leadership and sets very high expectations. He is doing amazing things for this company and always thinking ahead. For example, the work that the leadership team is doing around anticipating disruption is very forward looking.
    Lots of praise for Springer, such as visiting our site regularly and speaking to us, as well as personally reading every piece of employee feedback. Another thing I like: in the last review cycle, he personally read a fraction of reviews, and for poorly written managerial reviews without good feedback, Dan personally called them into a training session with him!
    ok. Advice. I like the corporate functioning. The good acquisitions and partnerships. The initiatives inside and outside. The leverage of the company to the Agreement Cloud is super critical for our growth and perception. The high expectations. The great place to work. The focus on the people.
    One thing that is coming is a wave of retirement as the early employees cash out. We need to focus on transition planning and knowledge transfer, and ensure that not all the key technology founders leave us at once.
    We're working on new manager training and better review writing, but I think we can continue to do more about career development and career paths - making us more mature and forward looking on our people growth and development. We should ensure that we have plenty of clear opportunities for advancement and have managers that enable their employees to grow. We want our people to be able to stay here and grow their careers without having to switch around in order to be promoted.
    Keep up the high bar for hiring; and keep bringing in the amazing excellent hires to date. Focus on excellent hiring.

See All 1,085 Reviews

DocuSign Photos

DocuSign photo of: Education Assistance Program Celebration
DocuSign photo of: DocuSign Momentum 2019
DocuSign photo of: DocuSign Momentum 2019
DocuSign photo of: DocuSign Momentum 2019
DocuSign photo of: DocuSign Momentum 2019
DocuSign photo of: DocuSign Momentum 2019
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DocuSign Interviews

Experience

Experience
48%
13%
39%

Getting an Interview

Getting an Interview
53%
20%
20%
3
2
2
0

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Commercial Sales Interview

    Anonymous Interview Candidate in Dublin, Co. Dublin
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at DocuSign (Dublin, Co. Dublin) in May 2017.

    Interview

    Interview process was nice and professional with a chat with hr then presentation to mgr and HR. Seemed to go well but never heard from recruiter after. I was also put forward for the wrong role so asked to be put forward for AE role and never heard back from recruiter or recruitment director , very poor. I did chase up and never got a response even though i had a very strong sales record.

    Interview Questions

See All 369 Interviews

DocuSign Awards & Accolades

  • Top CEOs 2018 by Glassdoor, Glassdoor, 2018
  • LinkedIn Top Companies 2019: Where the U.S. wants to work now, LinkedIn Top Companies, 2019
  • Top CEOs 2019 by Glassdoor, Glassdoor, 2019
  • Best Business App, Tabby Awards, 2018
  • Best Android App, APPEALIE, 2018
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