Position: Retail Sales Associate Part-time

Location: 18B French Church Street, Cork City
Hours: 16-20 hours
Reports To: Cork Store Management
Hourly Rate: €14.50 per hour

Company Overview

LOCO Scooters are Ireland's leading electric scooter specialist. Known for our commitment to quality, innovation, and exceptional customer service, we offer an exciting opportunity to join our team. We are currently seeking an enthusiastic, friendly part-time retail sales associate to join our team, and work in our store at 18B French Church Street, Cork City.

This is a part-time role for Monday to Saturday.

Applicants must be available to work full shift every Saturday, as well as 1–2 additional weekdays as rostered. Flexibility to work across Monday to Saturday is required.

Key Responsibilities:

Customer Service & Sales:

• Greet customers as they enter the shop, providing a warm welcome.
• Gain an understanding of customers' needs and preferences by engaging in friendly conversations.
• Efficiently and professionally process orders through our point-of-sale system in store.
• Responsible for taking calls over the phone and directing the customer queries to the relevant team members.

Shop Management

• Regularly clean and tidy the store throughout the day, ensuring that all displays are attractive and safely arranged and that all product literature is kept up to date.
• Set up electric scooters for display and provide an on demand assembly service for customers in store.
• Take in electric scooters for repair using our repair software.

Communication:

• Answer phone calls courteously and direct the caller to the appropriate department or deal with the query directly
• Liaise with other team members to ensure a smooth customer experience.
• Provide feedback to management regarding customer concerns or suggestions.

Requirements:

• Must have a warm and welcoming disposition, with the ability to greet customers politely and maintain a friendly and approachable demeanour. Friendliness and helpfulness are the most important attributes we are looking for.
• Must maintain a professional appearance, adhering to dress code guidelines, wearing LOCO branded apparel and presenting oneself in a manner consistent with the LOCO Scooters brand.
• Ability to follow instructions accurately and complete tasks in a time-efficient manner.

Benefits:

• Employee discount on all store merchandise.
• A friendly and supportive work environment.
• Onboarding training and on the job training throughout the year.

Job Type: Part-time

Pay: From €14.50 per hour

Benefits:

• Company events
• Sick pay
• Store discount

Ability to commute/relocate:

• Cork, County Cork: reliably commute or plan to relocate before starting work (required)

Language:

• English (required)

Work authorisation:

• Ireland (required)

Work Location: In person