About the role:

We are looking for a visionary Senior Business Analyst to lead an agile team of Automation Business Analysts.

In this leading position, you will be responsible for managing a team of Business Analysts focusing on building or roadmap and delivering robust automations.

Our aim is to radically improve how our teams operate, delivering faster, more efficient, and higher quality processes to our customers leveraging multiple technologies e.g. RPA, NLP, Gen AI etc.

We are looking for smart, hard-working and creative people, who are eager to have a significant, tangible impact through improving the operations for our business.

What You'll do:

• Responsible for supporting project’s prioritization

• Responsible for the management, coaching, and mentoring of a small team of more junior Business Analysts.

• Leads or participates in various workshops to define and design automation solutions

• Responsible of having documents for all process requirements and flow prior and after automation using standardize documents

• Responsible for all stakeholders being well informed of the status of development requirements and scope

• Leads and/or participates in the problem identification/error resolution process

• Participates on sign-off approvals by business and/or technical staff to certify successful results of milestone deliverable(s) or phase completion, including process development and deployment

• Responsible of following project governance (project phases)

• Responsible to have the relevant reporting in place for automated solutions

• Constantly liaise with process owners to raise operational improvements and brainstorm for automation ideas

• Oversees continuous improvement and optimization on automated processes

• Conducts effective performance evaluations and mentors developers through formal and informal channels

• Offers support to Developer Lead and to Maintenance Lead, and collaborates with both to continuously improve delivery.

What you'll need:

• University degree

• Excellent communication skills, both verbal and written, drive for simplicity and clarity

• Excellent organizational skills and time management

• Keen to have a deeper understanding on all processes and to improve the cohesion between the teams

• Plan effectively and efficiently, with an ability to adapt to changing circumstances and deliver under pressure

• Resiliency: be able to push forward when things are changing or not going as expected.

• Understands the structures of the business and the people/teams needed to leverage and achieve a result

• Analytical mindset

• Excellent know-how on operational tools, processes and stakeholders

• Good interpersonal and teamwork skills

• Highly adaptive to changes and stressful situations

• Detail-oriented and thorough and excellent time management skills

• People oriented, able to provide support, coaching and mentoring

What’s on offer

• £/€1,000 learning fund

• Twice-yearly bonus (with part of it guaranteed!)

• Unlimited Holiday

• Pension contribution scheme

• Private healthcare

• Hybrid Working

• Access to thousands of Udemy courses

• Invest via the Company Sharesave Scheme

About Flutter
Flutter is the world’s leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to change our industry for the better, making use of our significant scale and challenger mentality. By Changing the Game, we believe we can deliver long-term growth while promoting a positive, sustainable future for the industry. We are well-placed to do so through the distinctive, global advantages of the Flutter Edge, which gives our brands access to group-wide benefits to stay ahead of the competition, as well as our clear vision for sustainability through our Positive Impact Plan.

Flutter operates a diverse portfolio of leading online sports betting and iGaming brands including FanDuel, Sky Betting & Gaming, Sportsbet, PokerStars, Paddy Power, Sisal, tombola, Betfair, MaxBet, Junglee Games and Adjarabet.

About Flutter UK & Ireland
The UK & Ireland region of Flutter unites some of the biggest brands in the betting and gaming industry; Betfair, Paddy Power, PokerStars, Sky Betting & Gaming and tombola. At Flutter UK & Ireland, we strive for the next level and drive innovation to set the pace as leaders, putting our customers first, always. We win together through team spirit and unparalleled dedication. When we’re free to be ourselves, we thrive and unleash our unique talents —creating a culture that empowers our people to change the game. We see opportunity everywhere and there is always more to discover...
We’re working to be an inclusive employer. We encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.

If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.