We are an independent Irish tower company operating a portfolio of real estate/ telecommunications infrastructure sites across Ireland. Backed by a leading infrastructure fund, we are a growing business at an exciting stage of development, with a professional and collaborative team environment.

The Business Support Executive is the operational backbone of the business — owning site access coordination, office and administrative management, finance administration, board governance support, and portfolio record-keeping. This is a varied, high-responsibility role with real visibility from day one.

We are looking for a highly organised, proactive individual who can span multiple functions with confidence. You will be comfortable dealing with contractors and engineering teams one hour, and supporting the preparation of board-level materials the next. This role offers significant scope to grow with the business.

III. Key Responsibilities

A. Site Access Management

– Access System Management: Own and administer the company's site access system, ensuring it remains accurate, reliable, and auditable at all times.

– Access Coordination: Process and coordinate site access requests, including scheduling access for contractors and engineering teams across the portfolio.

– Protocol Oversight: Ensure adherence to all access protocols, including emergency and out-of-hours procedures.

– Database Maintenance: Maintain the central access database as the single source of truth, keeping records current and complete.

– Contractor Compliance: Review contractor RAMS and insurance documentation prior to granting access permissions.

– Access Inbox: Manage the dedicated site access email inbox; respond to access and operational queries in a timely, professional manner.

– Maintenance Coordination: Support the coordination of planned maintenance activities and updates across the portfolio.

B. Office & Administrative Management

– Office Operations: Manage day-to-day office administration, ensuring the business runs smoothly and efficiently, including supplies, utilities, and vendor relationships.

– Executive Support: Provide administrative support to the Managing Director and senior team, including diary management, travel coordination, and correspondence.

– Document Management: Maintain organised, accessible filing systems — physical and digital — for all company records, contracts, and correspondence.

– Onboarding Support: Assist with onboarding of new employees and contractors, including access setup and documentation requirements.

– Communications: Handle incoming calls and queries, providing a professional first point of contact for contractors, tenants, and other stakeholders.

C. Finance & Accounts Administration

– Billing Support: Assist with the preparation, review, and tracking of customer billing, including supporting the issue of invoices and maintaining related billing records.

– Payment Reconciliation: Support reconciliation of customer receipts, supplier payments, and other finance transactions, ensuring payments are accurately recorded.

– Bank Reconciliations: Assist with regular bank reconciliation processes across company bank accounts, including identifying and following up on unreconciled items.

– Creditors Ledger: Support the maintenance and review of the creditors ledger, including tracking supplier balances, payment dates, and outstanding invoices.

– Invoice & Payment Tracking: Maintain invoice and payment tracking schedules covering ground rent payments, operator invoices, supplier invoices, and other recurring finance items.

– Finance Liaison: Liaise with the internal finance team, outsourced accounting providers, suppliers, and other stakeholders to resolve queries and ensure records are complete and up to date.

D. Executive & Corporate Governance Support

– Board Meeting Support: Provide comprehensive administrative support for board and advisory committee meetings, including preparing agendas, compiling slides, taking and distributing minutes, and maintaining action trackers.

– Status Reporting: Coordinate content inputs from internal stakeholders and external partners for meeting materials and maintain status trackers on an ongoing basis.

– Third-Party Coordination: Assist with initial outreach to third-party providers, comparison of quotes, and coordination of inputs for management meetings.

– Scheduling & Logistics: Plan meetings and travel arrangements, ensuring board and committee members are available for scheduled meetings.

E. Asset Management & Portfolio Coordination

– Portfolio Records: Maintain accurate records for leases, licences, and site agreements across the portfolio.

– Portfolio Databases: Update and manage asset trackers, site databases, and document repositories to ensure robust reporting and governance.

– Critical Date Tracking: Monitor lease events including expiries, break options, rent reviews, and renewal dates, and escalate upcoming actions to the relevant team member.

– Landlord & Customer Correspondence: Support landlord and customer correspondence relating to access, documentation requests, notices, and general site administration.

– Site Change Administration: Assist with the administration and tracking of site upgrades, decommissioning activities, and customer change requests.

IV. Skills & Experience

Essential:

• Strong organisational and administrative skills with high attention to detail.
• Proven ability to manage multiple workstreams and competing priorities in a fast-moving environment.
• Excellent written and verbal communication skills; comfortable dealing with senior stakeholders.
• Experience in a finance administration, bookkeeping, or accounts support role.
• Proficiency in Microsoft Office (Excel, Word, Outlook, Teams); confidence working with databases and document management systems.
• Ability to work independently, use initiative, and take ownership of tasks through to completion.

Advantageous:

• Experience in a telecoms, infrastructure, real estate, or fund-backed business environment.
• Familiarity with lease administration or property/asset management records.
• Experience supporting board-level governance or investor reporting.
• Experience with accounting platforms (e.g. Sage, Xero, or similar).

V. What We Offer

• A varied, high-responsibility role spanning multiple business functions.
• Direct exposure to a fund-backed infrastructure business with an active growth agenda.
• A collaborative, professional team environment.
• Competitive salary commensurate with experience.
• Health Insurance

Pay: €36,000.00-€45,000.00 per year

Benefits:

• Company events
• Company pension
• On-site parking
• Private medical insurance

Work Location: In person