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      Visioncall

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      Customer Care Coordinator Interview

      25 Jan 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Visioncall in Sept 2017

      Interview

      Was quick and simple to apply, sent a CV and cover letter. I had a telephone interview with a very pleasant person from head office then was invited for a face to face interview with my manager.

      Interview questions [1]

      Question 1

      What skills do you think you could bring to the role?
      Answer question
      2

      Other Customer Care Coordinator interview reviews for Visioncall

      Customer Care Coordinator Interview

      25 Apr 2019
      Anonymous employee
      Birmingham, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Visioncall (Birmingham, England) in Mar 2016

      Interview

      Applied online with CV, short telephone screening interview with visioncall’s recruitment team. They went over my CV, past experience, expectancies of the job role and explained the companies values and daily life within the office. After passing this I was invited to an interview with office management who began with a set of problem scenerio questions. After this they then went over the daily office routine and how the branch/company works, then it was a tour of the office/building facilities to meet the potential team I would be working with.

      Interview questions [1]

      Question 1

      Give me an example of a time you were right and your customer wasn’t but they weren’t accepting of this. How did you change or persuade their opinion?
      Answer question