I applied online. The process took 3 weeks. I interviewed at The Money Advice Trust (Birmingham, England) in Nov 2024
Interview
Friendly and efficient interview process. Kept informed and updated. 1st step was initall telephone interview then face to face. Gave tour of building. Suggestion is to only give tour to those who are fortunate to pass the stages. Otherwise its harder being declined and knowing what we are missing out on. Placed on reserve list so hopeful. Grateful for the opportunity
Interview questions [1]
Question 1
A client has been given a parking ticket and believes it was unfair. What will you do, how would I handle it, which steps would I take. Don't need to go into actual advice.
I applied online. I interviewed at The Money Advice Trust (Nottingham, England) in Nov 2022
Interview
Very efficient and well structured. I found the whole Interview process rather smooth compared to previous interviews. I was kept informed of each stage and was told what to expect going forward.
Interview questions [1]
Question 1
I was asked regarding my experience dealing with customers who may have had issues regarding debt/mental health.