Glassdoor users rated their interview experience at The Ivy Collection as 50% positive with a difficulty rating score of 2.5 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Front Desk Receptionist and Food Runner rated their interviews as the hardest, whereas interviews for Front Desk Receptionist and Food Runner roles were rated as the easiest.
The hiring process at The Ivy Collection takes an average of 7 days when considering 2 user submitted interviews across all job titles. Candidates applying for Front Desk Receptionist had the quickest hiring process (on average 7 days), whereas Front Desk Receptionist roles had the slowest hiring process (on average 7 days).
very little, applied online, the got asked for a trial shift. after 4 hours this was complete, they basically just want you to show competence and ability to communicate with guests. Straight after i was offered the job.
I applied in-person. I interviewed at The Ivy Collection (Chelsea, England) in Jan 2026
Interview
The interview process was smooth, professional, and well organised from start to finish. Communication was clear at every stage, and I always knew what to expect next. From the initial screening to the final stages, everything was handled efficiently. Ana ( who handled my recruitment process) was very supportive throughout, making the process straightforward and stress-free. Overall, it was a positive experience and I felt well guided the entire time.
Interview questions [1]
Question 1
How do you manage employee performance and deal with difficult team members?
I interviewed at The Ivy Collection (Canterbury, England)
Interview
Interviewed by manager and then hired, trailed against other coworkers. Asked about previous work experience and other out of work hobbies. Applied on indeed. Had a half an hour conversation with a manager
Interview questions [1]
Question 1
Hobbies outside of work, personality based questions