Interview process was quick, easy and simple, was asked a few scenario questions to see my response for customer service and then just clarify my online application details towards the end
Interview questions [1]
Question 1
Explain how you would deal with a annoyed customer who is asking about something that is not your department
A couple of questions about your cv
Asked about Tesco and why you would like to work there
Asked about previous experience
Asked about experiences in customer service
In a room with 1 interviewer
I applied online. The process took 2 weeks. I interviewed at Tesco (Martlesham, England)
Interview
Smooth, low-pressure interview with senior management. The interview lasted around 30 minutes and was the typical CV screen-style interview with general questions about experience and motivations with some scenario-based questions.
Interview questions [1]
Question 1
What would you do if a customer asked for XYZ Why TESCO Dot Com