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      Tesco

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      Customer Assistant Interview

      6 Aug 2016
      Anonymous employee
      Birmingham, England

      Other Customer Assistant interview reviews for Tesco

      Customer Assistant Interview

      17 Jun 2026
      Anonymous employee
      Glasgow, Scotland
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Tesco (Birmingham, England) in Jul 2016

      Interview

      I applied online and a week later I was invited for an interview (19/7/16). A manager came and greeted me, then we went to fill out some paper work (health and safety, availability and checked my passport). After that, I was taken to the shop floor whereby I had to assist an employee with self checkout duties. Then he took me to the interview room and interviewed me. It was very relaxed and consisted of competency based questions of my prior experience. Then I was told that they would call me within 2 weeks if I was successful. A week later, still had no response, I checked my application status online, one said "unsuccessful" and the other one said "In Review" (I applied to same place but different positions)... Exactly 2 weeks later (2/8/16) I got a call saying I was successful and I have induction on 8/8/16 :)

      Interview questions [6]

      Question 1

      How would you respond to an unhappy customer?
      Answer question

      Question 2

      Tell me a time when you had to do something you weren't comfortable with?
      Answer question

      Question 3

      Describe a time you demonstrated integrity?
      Answer question

      Question 4

      Tell me a time when you weren't happy with a rule or procedure and how did you react?
      Answer question

      Question 5

      Tell me a time about a time you had a setback or failure, how did it make u feel? how did you react?
      Answer question

      Question 6

      Tell me a time when you took charge of a situation?
      Answer question
      2
      Average interview

      Application

      I interviewed at Tesco (Glasgow, Scotland)

      Interview

      Interview was around 2.5 hours in total. Started with a group interview then 20 minutes on the shop floor shadowing a checkout colleague then finally a 1 to 1 interview with a manager.

      Interview questions [1]

      Question 1

      How do you ensure the best customer experience?
      Answer question

      Customer Assistant Interview

      3 Jun 2026
      Anonymous employee
      Maidstone, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco (Maidstone, England)

      Interview

      Nice environment. Kind people. Asked the right questions and I felt I could ask any questions i had. Overall I enjoyed the experience and would recommend to other people to do an interview with them.

      Interview questions [1]

      Question 1

      Why would you like to work for Tesco?
      Answer question

      Customer Assistant Interview

      27 May 2026
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco

      Interview

      Very easy, just asked a few questions about my experience and my availability on time etc. what days i can work and my flexability on the dates i can do

      Interview questions [1]

      Question 1

      A time i dealt with a difficult customer
      Answer question