I applied online. I interviewed at Tate (London, England) in Aug 2022
Interview
Was given situational scenarios to complete in groups. This includes introducing team members, creating a new idea attraction for the museum and picking certain items for a customer brief. Although the tasks were very easy, I gave it my best to answer every problem fully in the most creative manner I could. Especially, since it wasn’t a conventional interview standard it was difficult to prove competency.
Ultimately, didn’t get the job. Wouldn’t have minded, but I just feel that “dumbing down” my answers or contributing minimally would be the only possibility I had of passing the interview.
With such a informal interview approach, I believe they’d already made their decisions based on application. Would have just preferred a conventional interview approach over one that doesn’t really work.
As a artist, am really disappointed with the result as museums are my favourite pastime. However ,it has given me the initiative to focus more on monetising my art and writing and working on developing a startup business.
Interview questions [1]
Question 1
Scenario questions to do with what might happen in the store. Given a customer breif and was asked to select products for customer and explain the reasoning.
I applied online. I interviewed at Tate (London, England)
Interview
During the group interview process, we simulated challenging customer interactions. We proposed an event we would run in the gallery and why. We were given customer profiles and selected what items we would recommend they purchase based on their needs.
Interview questions [1]
Question 1
Tell us about a positive customer service experience you have had and what made it so?
I applied online. The process took 4 weeks. I interviewed at Tate (London, England) in Oct 2023
Interview
It was a 10-minute phone call, where I was asked about my availability and then around 4-5 interview questions. Most of them were pretty average, just to get to know me and what I would bring to their team.