Customer Service Representative applicants have rated the interview process at TP with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 55.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 11 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 10 days.
Common stages of the interview process at TP as a Customer Service Representative according to 7 Glassdoor interviews include:
Presentation: 26%
Phone interview: 21%
Drug test: 11%
Personality test: 11%
One on one interview: 11%
Background check: 5%
IQ intelligence test: 5%
Other: 5%
Skills test: 5%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 days. I interviewed at TP in Feb 2023
Interview
Very easy interview process, very friendly and covered everything about the position and the company history. Walked me through the new hire paperwork and answered any questions I had and confirmed that documentation was received immediately.
Interview questions [1]
Question 1
How many years of experience in a position like this one
Two interview rounds,one offline and operation round online and one assessment online.it was an easy process.total one day process or sometime it took two days. Good for freshers to join this company.
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
I applied in-person. The process took 1 day. I interviewed at TP (Cebu City) in Jun 2026
Interview
It's quite a long process from initial interview up until final interview. I overthink it out as difficult and I'm nervous about the possible questions but it was indeed fulfilling after all.