Customer Service Representative applicants have rated the interview process at TP with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 55.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 11 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 10 days.
Common stages of the interview process at TP as a Customer Service Representative according to 7 Glassdoor interviews include:
Presentation: 26%
Phone interview: 21%
Personality test: 11%
One on one interview: 11%
Drug test: 11%
Other: 5%
IQ intelligence test: 5%
Background check: 5%
Skills test: 5%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. I interviewed at TP in Feb 2023
Interview
Initial interview it takes almost around 20 minutes Usual question starts tell me about yourself, “ personal details” also about my previous employer also my interviewer and myself conducted a small role play on how I can I handle the customer request over the phone.
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
The interview was held in two rounda, one was Hr and and another was Manager Round.The Hr round was very Basic but the Manager round was a good one, they checked communication skills through this rounda, then we had basic tests like typing speed test and some English grammaticall tests.
I filled out a job application. I answered assessments. I got a zoom link in email to go to meeting. I got the run around arounds. It is a waste of my time.