Prepare for the manager to ask you to sell this pen to me! But other than that, the questions are about your experience in customer service and sales, how you handle conflict with guests, and how you would prioritize a guest on the phone trying to book an appointment while another guest is walking through the door.

It was very easy. They ask you common questions like previous customer experience, who you are as a person, and what qualities you have that can benefit their company. And most importantly, they highly emphasize sales; they need someone who knows how to talk to people and drive up services and product.