The staff was incredibly friendly and provided prompt communication after each phase of the hiring process. You will invest a lot more time in the hiring stages than you would for a different job.
Thank you for sharing your interview experience with Skagit 911. We’re pleased to hear that you felt supported and informed throughout the hiring process, as we work hard to ensure clear communication and a positive candidate experience at every stage.
We understand the hiring process for a Public Safety Telecommunicator can be extensive, but this helps ensure that candidates are well prepared for the challenges and responsibilities of the role. We appreciate the time and effort you invested and wish you the very best in your career journey.
I applied online. The process took 4 weeks. I interviewed at Skagit 911 (Mount Vernon, WA) in Feb 2020
Interview
The interview process was completely demeaning and degrading. In total I spent over 5.5 hours between 2 days being tested and interviewed (not including travel time to get there). The first part was a test which was fine (this took 2 hours). Then there was a group interview. This is where things got degrading. We had to put together a contraption involving an egg, paper plates, straws, and tape and build it with 2 other people in such a way that the egg would not break when dropped from a high platform.
We had to repeat this step with other group members and finally, do it with toilet paper instead of the plate. Then we went into a boardroom and were interviewed as a group by someone else. We were told to plan to spend 2 hours there. It took nearly 3 and a half hours.
The group interview felt extremely demeaning and a very insufficient and quite frankly, STUPID way to go about choosing the next emergency communication dispatchers. I feel it was a huge waste of time. No wonder there are so many reports that this center is insufficiently staffed. This is how they choose the next 911 dispatchers -- ridiculous.
Interview questions [1]
Question 1
Give a brief overview of yourself/background/experiences
What person that is no longer living would you invite to dinner?
What is a mistake you made in your life?
What do you think is the best pet and why?
What is your favorite leisure activity?
Thank you for taking the time to share your experience from 2020. We are truly sorry to hear that the interview process felt demeaning and frustrating. Your feedback is important to us, and we want to assure you that we have significantly changed our hiring process since that time.
Our current approach is designed to be more efficient, respectful, and candidate-focused, while still ensuring we thoroughly evaluate the skills needed for this critical role. We are committed to creating a positive experience for all applicants and appreciate you bringing this to our attention.
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