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      Customer Success Manager Interview

      30 Mar 2022
      Anonymous interview candidate
      No offer
      Negative experience

      Other Customer Success Manager interview reviews for Remind

      Customer Success Manager Interview

      13 Mar 2023
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Remind

      Interview

      The interview was pretty standard, however, the pay that they were offering for the position was pretty low for the scope of work and expectations set. I was asked to describe why I was interested in the position and then asked how I would handle situations specific to the position. A brief few moments were given at the end for any questions I had and when it ended I definitely felt less confident about the position than I did before the interview and felt they were not a good fit.

      Interview questions [1]

      Question 1

      I was asked how I would manage high volumes of accounts and how I would potentially organize my day.
      Answer question
      Average interview

      Application

      I applied through a recruiter. I interviewed at Remind

      Interview

      This is by far the most fractured, disorganized, unprofessional, poorly communicated company I have ever interviewed with. This is probably why half of the exec team and top performers have left. Avoid like the plague.

      Interview questions [1]

      Question 1

      What was your process for managing accounts and high levels of activity during the busy (summer) renewal season?
      Answer question

      Customer Success Manager Interview

      14 Apr 2022
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Remind in Feb 2022

      Interview

      The process took way too long. I applied and didn’t even hear for two weeks. Then all I received was a skills assessment which I did and then it was another two to three weeks before a recruiter reached out. The main interview was round robin style and was 2 1/2 hours! The hiring manager talked to me 3 different times and in the end she made me feel like I was too old and wouldn’t stay around long enough to be worth her time. I might have gotten an offer but after the last interview with the manager I told them no thank you.

      Interview questions [1]

      Question 1

      How would you handle a difficult renewal?
      Answer question