I applied through a recruiter. The process took 3 weeks. I interviewed at Recast Software in Feb 2025
Interview
Initially, I was contacted by an external recruiter to talk about the opportunity in Recast software. Then, the recruiter send my resume to the company and an internal recruiter contacted me to arrange a call. After a second introductory call and some general questions about my profile we decided to move forward. I had a 3rd interview with a software engineer and one of the first employees in the company. In all stages the interviewers told me that the company is people focus but probably is in their customer focus. The company does not offer any clear career path or help to its employees to grow. The feeling was that people engineers are feature machines and there is no space for growth and innovation. Even for the interviewees do no care as they do not give any proper feedback as an appreciation to their time and effort. Stay away a lot of red flags.
Interview questions [1]
Question 1
What would you do your first 90 days in the company?
I applied online. The process took 3 weeks. I interviewed at Recast Software (Toronto, ON) in Jan 2025
Interview
Applied on LinkedIn, Received call from HR, Was asked questions of my day to day routine, how i used the recast tool, SCCM experience etc..
Second round: With the manager, went through situation based questions, tools and technologies around the role, few customer centric questions
Third round: With manager's manager, scenario based, customer facing, I was told I had all the skills, good communication, next steps would be meeting with the Director.
Now, here they comeback saying I don't have SALES background, I don't understand why was that not considered when you set up three rounds of interview, It was waste of my time and yours.
Do your work better next time
Interview questions [1]
Question 1
How would you explain SCCM to a customer who is not technical?
Have I used Recast tools
I applied online. I interviewed at Recast Software in Sept 2024
Interview
I have interviewed with Recast Software twice—once last year for a Senior Engineer, App Package Manager role, where I completed three rounds. Despite my extensive SCCM experience, which includes over 11 years of managing SCCM environments, database migrations, supporting 45k endpoints in the fast food industry, deploying packages, and conducting OS upgrades, I was told I lacked the necessary SCCM experience. This feedback was surprising, as SCCM has been a significant part of my work. I believe there may have been some confusion during the interview process, particularly since it was unclear how their tools integrated with SCCM and Intune. At the time, Liquit seemed to be the main software in use.
Nine months later, I interviewed again, this time for a Tech Support Engineer role which i have over 13 years of expert level experience. The second-round interview was straightforward, and I discovered that Liquit had been rebranded (possibly as Right Click Tools, which, as far as I understand, only works with Configuration Manager, not Intune). It was unclear whether the interviewer had a deep understanding of their own product, as they were relatively new to the role with no apparent Microsoft experience. Additionally, the interview lacked discussion around the common issues the role would involve supporting.
Unfortunately, I was not selected for this role either with no feedback and was subsequently sent a survey on the hiring process. Based on my experience, I sensed that the company may be rushing to fill positions without fully understanding the support structure or the tools they’re working with. Given their plans for 24/7 on-call support, I believe they could benefit from hiring in regions like the Netherlands to better cover different time zones.
Interview questions [1]
Question 1
How do you prioritize tickets? What is your experience with a stressful customer?
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